Returns & Exchanges
At CAS DEIA, we want you to be completely satisfied with your purchase. If your selection isn't quite right, we accept returns on unworn, unwashed items with original tags within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
- 2.Package Your Item
Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals are intact.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the return, your refund will be processed back to your original payment method within 5-7 business days.