Frequently Asked Questions

Everything you need to know about your CAS DEIA shopping experience.

What is the standard shipping timeframe?

We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international deliveries may take 7-14 business days depending on your location and customs processing.

How do I process a return or exchange?

We accept returns within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. Please visit our returns portal to initiate a prepaid shipping label.

Where are CAS DEIA garments produced?

Our collections are ethically manufactured in small batches. We prioritize high-quality craftsmanship and sustainable materials to ensure each piece is built to last.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or contacting our style advisors for personalized help.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.